Client Feedback


Famous Brands Group Logistics Service Exec commends Goscor Lift Truck Company’s service delivery

Client Feedback




Famous Brands Group Logistics Service Executive Bill Davies commends and recommends the quality of Goscor’s service delivery and the prompt response time to issues.

CHC Supply Chain Management


Good Morning Mike, Trust you are well,

Many Thanks to you for arranging Rian to come sort out our Forks for the Electric Machine – received Excellent Service and Attitude from him.

Kind Regards

Delphine O’Reilly – Depot Manager



Origin Aluminium


To Whom It May Concern,

Please be advised the labour for Saturdays assistance and help was greatly appreciated. The mechanic who came out was extremely helpful.

We are pleased to say, we have a spare battery and have made use of this option already. Everything is back up and working. Please advise the gentlemen that we are happy to pay for the labour received but not to worry about a new battery and fitting.

Kind Regards

Trevor Orylski



DSV


The service I experience with Goscor is of a very high standard they understand the needs and always tried to help on short notice or on normal circumstances, not to left any of the other service staff out I do have to highlight Yugen Govender is a pleasure to work with in the KZN region and always tried his best to accommodate my request for my operations and various projects I have done through the last years.

Theo Marais



adcock ingram


I would like to express our appreciation to your service team that worked on the Bendi. Not only did the team complete the task in record time, but also ensured that no spills occurred. Afterwards the team wiped down the machine, ensuring all oil marks were removed.

Well done. Blessings,

Thinus Maritz - Branch Manager



Spar


During the course of 1998 an exercise was conducted by SPAR to identify original equipment suppliers in the internal traction equipment market who could partner with us to supply and maintain our requirements in our Distribution Centres.

Stingray Group


Stingray purchased from Goscor 1 x Bendi articulated forklift over 5 years ago and another just over a year ago; we also rent 2 other standard forklifts from Goscor and have purchased multiple pallet jacks.

The Bendi’s narrow aisle capabilities allowed Stingray to install 30% more pallet positions within our new warehouses than we initially expected. The extra pallet positions has given us more flexibility and increased efficiency within the warehouse.

Goscor have not only assisted Stingray with quality machinery & equipment but have also trained our staff on how best to maintain this valuable equipment. The Goscor service teams are a pleasure deal with; we have never had to wait long for technicians to arrive. If for whatever reason they are not able to repair the machine within 24 hours, they will replace the machine immediately with the same or similar model.

We are very happy with the quality product and service we have received from Goscor and will not hesitate to recommend their services to anyone.

Mark McLaughlin - Operations Manager



Engen


In addition to the high quality, well-priced products they distribute, we know that Goscor responds to our callouts with immediacy and this is precisely why we have decided to extend our relationship with them.

Hoosen Khan - Planning and Procurement Manager



Makro


Because we run a 24-hour operation, we cannot afford to experience downtime on these machines and, with Goscor´s support, we are confident that any problems we might experience will be resolved on the same day. This is one of many reasons why they have been our preferred service provider for more than ten years.

Ferdi Schelhase - General Logistics Manager



UTi Pharma


I logged a call for a breakdown on the 3rd of March, within an hour Mervin was on site. He diagnosed the fault, moved the machine into the designated area and promised that the machine would be repaired by 11h00 the following day! Mervin returned to site on the 4th of March and got the machine repaired and running by 09:00, NOW THAT’S SERVICE AT ITS PEAK!!!

I must commend you and your team for the swift response and a job well done! Mervin fly’s your corporate flag high and you should be proud of him. UTI Pharma DBN is proud to know that we can regard Goscor DBN as one of our most reliable / efficient and valuable vendors.

Keep up the good work!!!

Greatly Appreciated

Shaun Naidoo – Logistics Department Head

Get in Touch


Thank you for your message. It has been sent.
There was an error trying to send your message. Please try again later.