Goscor Lift Truck Company
is a Team


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World-class technical service is one of the foundations of our business and the foundation of a world-class service is teamwork.


Our philosophy is, while the technical service department is directly responsible for the technical service operation, every department in the company plays a critical role in the customer journey. This is a major factor in making us the best in the industry.



Technical Excellence


With more than 7000 trucks of the best possible quality, GLTC is responsible for countrywide demands.


We have only the best technicians for the job who are up to date with the fast-changing technologies of our worldleading brands.

To this end, training is one of our highest priorities. It ensures that our 174 GLTC technicians are completely au fait with each product model old and new.

Training is both machine-specific and generic. Throughout the country, unique cut-away machines for “touch, feel and see training” along with special bays for “direct participation training” have been created in our Johannesburg branch.

Parts


An integral part of service excellence


The parts department is an integral cog in the technical service operation. The respective management teams work hand in glove to ensure a world-class overall technical service for GLTC customers.

Genuine Parts = Exceptional performance. While aftermarket parts may be a little cheaper in the short term, in the long term they are definitely not, in fact by using them invalidates your warranty. Our mission is to ensure that you get the lowest total cost of ownership possible with minimum downtime.

  • The value of parts stock is never less than R18 million at any given time
  • For fast-moving parts, there is always 8-10 months stock at any given time
  • Non-stock parts are ordered every week ensuring the minimum delay
  • Our speedy motorcycles ensure that emergency spares and parts are brought directly to you or to technicians on-site to save you time and effort.

Minimising your downtime – our #1 task!


Our number one task is to minimise your downtime by providing you with cost effective service options which include:


  • Full-service support – 24/7/365
  • Guaranteed 4-hour breakdown response time
  • A fleet of fully equipped vehicles to handle breakdowns and perform routine maintenance on-site – available nationwide.
  • FREE replacement vehicle provided should your machine not be repaired and working within 48-hours (for general wear-and-tear problems)
  • Expert forklift technicians equipped with the latest technical expertise through extensive training

Please note: service is limited to Crown, Doosan and Bendi machines


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Our Sales Team


We only employ top-class individuals who understand the pressures faced in challenging industrial and supply chain environments.


Our professional team is dedicated to providing superior sales and after-sales assistance. Our reputation for creating solid customer relationships speaks for itself. We thrive on customer interaction, and we pride ourselves on going the extra mile to provide a genuine, ‘one-on-one’ service experience. Customers leave our branches happy, with full assurance that their needs have been met.



Contact our highly capable sales team

Crown Quickpick – Order Picking


Crown’s QuickPick Remote is a game-changing innovation in low-level order picking


A fast-paced, physically demanding job. The technology automates tasks that simplify workflow — saving time, reducing risk and increasing productivity.

In traditional order picking applications, operators constantly return to the compartment to move the truck forward. With QuickPick Remote, operators maintain a smooth workflow pattern, focusing less on positioning the truck and more on the task of picking.


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Crown InfoLink


Crown thinks beyond the lift truck to help customers collect, measure, benchmark, analyse and act on data about their forklift trucks, operators, service, applications and fleet.


Forklift Fleet and Operator Management. Tap into the pulse of your warehouse and let operational data produce better decisions saving you time and money.


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